Legal
How Ondra collects, uses, and safeguards your personal information. Last updated: April 2025.
Ondra is an interior design studio based in Kuala Lumpur, Malaysia. Our registered address is 17 Jalan Setia Kasih, Bukit Damansara, 50490 Kuala Lumpur. You may contact us at info@ondraaa or by telephone at +60 3-2095 7421.
We are the data controller of any personal information you provide to us through this website or in the course of engaging our services.
We may collect and process the following types of personal information:
We use your personal information only for purposes that are relevant and proportionate. These include:
We do not use your information for unsolicited marketing without your prior agreement.
Ondra processes your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We rely on the following bases:
We do not sell or rent your personal information to third parties. We may share information in limited and necessary circumstances:
Any third party we engage is expected to maintain appropriate data protection standards consistent with our own.
We retain personal information for as long as is reasonably necessary for the purposes it was collected, or as required by law. Enquiry records are generally held for up to two years. Client project records may be kept for up to seven years for legal and business continuity purposes. You may request deletion of your data at any time, subject to any legal retention requirements.
Under the Personal Data Protection Act 2010, you have the right to:
To exercise any of these rights, please contact us at info@ondraaa or call +60 3-2095 7421.
We take reasonable steps to protect personal information from loss, misuse, or unauthorised access. Our website uses HTTPS encryption to protect data in transit. However, no method of transmission over the internet is entirely free from risk, and we encourage you to take care with the information you choose to share online.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policy of any third-party website you visit.
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently received information from a person under 18, please contact us and we will take appropriate steps.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. The most recent version will always be available on this page, with the revision date indicated at the top. We encourage you to review this policy periodically.
If you have questions about this policy or about how your personal information is handled, you are welcome to reach us:
Looking for other legal documents?